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Nurture your networks
In the first of our World Changers deep-dives, Elle Bradley-Cox explores 'Nurture your networks'.
Elle joins topic author Tony Stewart (head of digital) and Jacey Lamerton (senior writer), to look at the impact community networks had in 2020 and whether these channels will thrive or become a wild, wild west in the year ahead, covering:
Guest interview
Elle also speaks with Kate Forgione, CEO of Customer Success Network. A former Yammer and Microsoft employee, Kate is a passionate advocate for community centric technology. She shares her advice for building a solid business case for the community manager in your internal comms team.
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To read the full World Changers report, go to www.scarlettabbott.co.uk/topic/world-changers-2021
***
Skip to a section
0:00 Introduction to the session
1:15 Elle, Tony and Jacey talk community networks
31:25 Elle chats with Kate Forgione, CEO of Customer Success Network
View all episodes
By scarlettabbottIn the first of our World Changers deep-dives, Elle Bradley-Cox explores 'Nurture your networks'.
Elle joins topic author Tony Stewart (head of digital) and Jacey Lamerton (senior writer), to look at the impact community networks had in 2020 and whether these channels will thrive or become a wild, wild west in the year ahead, covering:
Guest interview
Elle also speaks with Kate Forgione, CEO of Customer Success Network. A former Yammer and Microsoft employee, Kate is a passionate advocate for community centric technology. She shares her advice for building a solid business case for the community manager in your internal comms team.
***
To read the full World Changers report, go to www.scarlettabbott.co.uk/topic/world-changers-2021
***
Skip to a section
0:00 Introduction to the session
1:15 Elle, Tony and Jacey talk community networks
31:25 Elle chats with Kate Forgione, CEO of Customer Success Network