Following up with customers is more than just a smart business tactic, it’s also a way to help people feel valued and confident enough to sign up and get started. On this week’s National Wake-Up Call, 3-time Elite Coach Julie Kemp discusses how she turned following up into one of her strongest business-building (and personally empowering) tools. Learn how the right mindset—and the right message—makes following up so much easier, why tracking your follow-ups is an absolute “must,” and why consistency in your follow-ups lets people know you believe in them—and how that belief can help them on their health and fitness journey.