Michael Buckley (Managing Director, Accenture Interactive ANZ) shares his thoughts on customer experience. We hear insights from Michael’s background and his current thinking on what’s needed to deliver winning results in a highly competitive landscape. Please connect and send feedback via Twitter @NZ\_Business, Facebook.com/NZBusinessPodcast and the official website http://NZBusinessPodcast.com Host and Guest: Paul Spain, Michael Buckley (Accenture Interactive) Running time: 0:41:34

NZ Business Podcast 23: Michael Buckley, Accenture – Customer Experience in a Digital World

New Zealand's podcast that inspires and challenges those in business and leadership. Hear from numerous top NZ leaders and entrepreneurs including Rod Drury, Sir Stephen Tindall, Sir Michael Hill, Sir Graham Henry, Mike Bennetts, Andy Hamilton and many more.

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On this episode host Paul Spain is joined by Mitchell Pham, a Vietnamese-New Zealand Tech innovator and Strategic Advisor. Mitchell shares his remarkable journey from escaping Vietnam as a refugee to becoming a prominent entrepreneur and reflects on the pivotal moments that shaped his approach to business, including navigating crises, building resilient teams, and fostering international trade connections. From his early struggles to the challenges of steering his businesses through economic downturns, Mitchell's insights offer valuable lessons for entrepreneurs and business leaders. 

Mitchell Pham -Leadership, Innovation, and Resilience in Business

Misti Landtroop is the managing director for Palo Alto Networks in New Zealand, a key global cyber security leader. Misti has spent over 20 years in key leadership roles ranging from early stage start-ups through to Fortune 100 companies, including over a decade at Microsoft. Listen as Misti shares her insights on leadership, career challenges, and personal growth.

Misti Landtroop - Managing Director at Palo Alto Networks NZ

Jamie Hunt, founder of Pressio, co founder of 2XU and professional triathlete,  shares his journey from athlete to entrepreneur. Discover how Jamie's unwavering passion for retail, ethical business practices, and innovative product development have propelled his ventures to international success. 

Jamie Hunt - Founder & Executive Director of Pressio

Join host Paul Spain in conversation with digital marketing innovator, Ben Guerin, co-founder of the international agency Topham Guerin. Listen as they dive into the challenges and successes of agency growth, the power of social media marketing, and the emergence of platforms like TikTok. Ben shares insights on leveraging data, reaching new markets, and the lessons learned from political campaigns. Discover how businesses can stay ahead of the curve in a rapidly evolving digital landscape.

Ben Guerin - Co Founder of Topham Guerin Creative Agency

In this episode, Paul Spain is joined by Michael Rebelo, CEO of Publicis Group in Australia and New Zealand.  Michael takes us on a journey through his fascinating career, from his time in London's advertising industry to his current role with Publicis Group. Join us as we delve into the challenges and opportunities of marketing and digital transformation. Hear Michael's thoughts on the evolving media landscape, consumer expectations and fostering a culture of collaboration within a diverse business landscape. 

NZ Business Podcast 23: Michael Buckley, Accenture – Customer Experience in a Digital World

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