Most of us prefer to learn through observing rather than experience—wouldn’t you rather observe a car crash than be in it? We learn from seeing others’ mistakes. Making big, strategic decisions can be dauting because you don’t know what will happen. And there often isn’t a chance to observe it from a distance. Where do our experts currently see things going, well—or, going pear-shaped—that we can all learn from.

Rumor has it that you’ve been seeing some interesting organization design going on. Do tell. I wouldn’t know how to identify an organization design problem separately from other problems.