In this episode of Off the Record, Paul Adam and Colin Gerstner welcome Ryan Creamer, Executive Director of Family Service, to discuss the growing need for food assistance, housing support, and poverty relief throughout Yellowstone County. Ryan shares how Family Service provides far more than a traditional food pantry, offering grocery-style food shopping, rent and utility assistance, educational scholarships, clothing, and other critical resources that help families regain stability. The conversation also addresses common misconceptions about those seeking assistance, highlights the challenges facing working families and seniors, and explores how community volunteers, donations, and local partnerships make Family Service's mission possible. Ryan also shares his passion for Billings, nonprofit leadership, local restaurants, and community involvement in a fun rapid-fire segment.