Inside the C-Suite

Offboarding Done Right: Alumni Networks and Employer Branding with Andrew Hamilton CEO at When

Listen Later

Offboarding isn’t just a goodbye—it’s a strategy. Andy Hamilton dives into why this often-overlooked process can make or break employer branding. We explore how When is redefining offboarding to foster strong alumni networks, improve team dynamics, and boost long-term organizational growth.

In this episode, we look at offboarding, employee experience, employer branding, alumni network, career transitions, team dynamics, leadership, and startup challenges in the tech industry. From building transparent teams to balancing salesmanship with technical skills, Andy shares actionable insights that bridge the gap between career growth and business success.


Key Takeaways:
  1. Offboarding is a critical yet neglected part of the employee lifecycle.
  2. A positive offboarding process strengthens alumni networks and enhances employer branding.
  3. Younger employees value respectful transitions and share their experiences widely.
  4. Financial costs of poor offboarding practices can hurt long-term growth.
  5. Leadership must assign a dedicated owner to the offboarding process.
  6. Transparency and communication are essential to team dynamics and retention.
  7. Founders need to align technical skills with sales credibility for startup success.
  8. Startups benefit from hiring committed engineers and fostering supportive cultures.
  9. Career growth in tech requires balancing coding skills and architectural insights.
  10. Co-founders should prioritize alignment and clear communication to navigate challenges.
  11. Transitioning business models can open up new revenue streams.
  12. Entrepreneurs must adapt to market changes and remain flexible to pivot.


    13. Chapters

    00:00 Philadelphia Roots and Real Estate Ventures

    05:57 The Importance of Offboarding in Employee Lifecycle

    11:56 The Financial Implications of Offboarding

    17:54 Navigating Career Moves with Intent

    23:18 Navigating Career Growth in Tech

    30:03 Salesmanship vs. Technical Reality

    37:41 Transitioning to Short-Term Rentals with Apartments Jet

    44:19 Building and Leading Effective Teams


    Connect with Andrew Hamilton is the Co-Founder and CEO of When, an AI-powered offboarding platform and severance solution. https://www.linkedin.com/in/hamiltonac8/

    William Tincup LinkedIn: https://www.linkedin.com/in/tincup/

    Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/

    Connect with WRKdefined on your favorite social network:

    The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok

    Share your brand across the WRKdefined Podcast Network


    lyOALI3PzfrnNACRlJUU

    Learn more about your ad choices. Visit megaphone.fm/adchoices

    ...more
    View all episodesView all episodes
    Download on the App Store
    Inside the C-SuiteBy WRKdefined