Rush to Resolution: Transforming Customer Experiences for Growing SaaS Startups

Offering 24/7 support to your SaaS customers


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How do you predict customer support volume, reduce inbound conversations, and build a winning CX team?

Hear how early-stage startups get ahead on their Customer Support strategy.

In our first episode of the series “It Takes a Team”, we discuss the following:

  • Understand how to organize your data to forecast support volume
  • Develop a plan to reduce inbound conversations
  • Hire in the right locations for your team

  • I wish I had this guide when I was setting up previous teams. 

    How do you have your Forecasting Model set up?

    https://rushtoresolution.com/predicting-when-and-where-to-build-a-global-cx-team/ 

    Rush to Resolution, LLC is a CX consulting and implementation company. Visit RushToResolution.com to learn about an AI-first customer support approach.

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    Rush to Resolution: Transforming Customer Experiences for Growing SaaS StartupsBy Brett Rush