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Oh Crap: The Crisis Management Podcast
Oh Crap: The Crisis Management Podcast episodes
- Inside Cheerios’s Gluten Free Fiasco - Part 3
Confused about the recall? Meredith & Frank explain what went wrong and why it matters – from quality control, customer service, medical, and personal perspectives. That includes the personal cost: Meredith’s daughter was sickened by the tainted cereal.26 min - Inside Cheerios’s Gluten Free Fiasco - Part 2
Confused about the recall? Meredith & Frank explain what went wrong and why it matters – from quality control, customer service, medical, and personal perspectives. That includes the personal cost: Meredith’s daughter was sickened by the tainted cereal.25 min - Inside Cheerios’s Gluten Free Fiasco - Part 1
Confused about the recall? Meredith & Frank explain what went wrong and why it matters – from quality control, customer service, medical, and personal perspectives. That includes the personal cost: Meredith’s daughter was sickened by the tainted cereal.31 min - S05E01 - VW - Expertise and Trust
What can we learn from the recent scandal to hit Volkswagen? In an age where we need experts to run our world, what role does trust play and what happens when it is violated?25 min - S04E09 - Part 9 - Biased Language
Meredith was interviewed about cultural bias in the Quality management community. In part 9, she continues her discussion of how the language is already biased to exclude those who are not familiar with Quality.9 min - S04E08 - Part 8 - Biased Language
Meredith was interviewed about cultural bias in the Quality management community. In part 8, she discusses how the language Quality professionals use limits their ability to communicate clearly.10 min - S04E07 - Part 7 - Quality Tools
Meredith was interviewed about cultural bias in the Quality management community. In part 7, she discusses how useful the tools are but also how they limit what we can talk about.10 min - S04E06 - Part 6 - Theater & Quality
Meredith was interviewed about cultural bias in the Quality management community. In part 6, she discusses how Quality is applied in theater and why it's germane.6 min - S04E05 - Part 5 - My Story
Meredith was interviewed about cultural bias in the Quality management community. In part 5, she discusses how she got into Quality.6 min - S04E04 - Part 4 - Certifications
Meredith was interviewed about cultural bias in the Quality management community. In part 4, she discusses that she's not against certifications; the purpose they serve; and what needs to be done to make them more relevant.10 min
About Oh Crap: The Crisis Management Podcast
From the publisher's feed
Ever had an Oh Crap moment? Learn business secrets of crisis management and prevention from Meredith and Frank - crisis management experts with over 40 years combined experience. Join us as we…
explore, dissect, and get to the root cause of current scandals in the news. Whether it's your CEO sleeping with his secretary, the manager embezzling funds, or a total product meltdown - we'll tell you how to keep your business running and come out on top. Visit www.me2-solutions.com for more free crisis management tips and strategies.