Today I had a great conversation with Ms. #ZanaUsher of #ZanaDevineHospitality. Have service levels in hotels & restaurants changed since the pandemic? What about staffing levels? What was that 'Uh Hah" moment when she began her business? Being a #Entrepreneur, what made her take that leap? When should a restaurant or hotel call her for help?? We discuss all of that!! It's #hospitalityunplugged