On Foodable Weekly

On Foodable Insight Series: How Are Restaurants Using Technology Today?


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Over the last few years, mobile technology has moved the industry to new heights. What was arguably a rather analog or traditional industry is now seeking to catch up, and even get ahead, of the latest devices to meet consumer needs more efficiently. With new options flooding the space, how do operators sift through and determine which technological advancements best suit their needs? And how are brands integrating technology with their day-to-day processes?

Taking that big data and making it actionable — whether making it mobile-app based to making sure your store has the bandwidth to handle more tech — is a challenge when digitizing your operation, but technology is no longer a "you can," but a "you must."

One way restaurant can use technology is to determine ROI. The practice blurs the line between true data science and predictive analytics, connecting consumer behavior and purchasing tracking and overlaying it with various data points depending on the sentiment information brands are seeking.

Aside from predictive analytics, brands are now incorporating technology into employee training. How does tech facilitate this process? Through providing consistent and clear communication.

No one knows this better than Director of Training and Development at The Habit Burger, Michele Lange, as two years ago, the Habit Burger created a proprietary training system and moved away from paper-based to tablet-based training.

Dive deeper into the restaurant tech trends of 2016 by watching the full episode.

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On Foodable WeeklyBy Foodable TV