Welcome to episode 19: I am wicked excited to speak to Laurie Anderson, Laurie is the 9-1-1 Coordinator for Charlotte County Sheriff’s Office in Fla. Join us as we chat about the importance of embracing new technology in the 9-1-1 center, and furthermore why we need to train the field responders too. We also discuss the NENA Wellness Committee and the updated Acute Stress Standard that is now called the "Protecting the Well Being of the 9-1-1 professional" and how you can get involved and grow your passion

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