On Scene First Ep. 29: Samantha Hawkins, Cobb County, GA 9-1-1. I am wicked excited for today's guest. This empathetic, positive communications training officer and I discuss the importance of treating callers with kindness and empathy and her aspirations to be a supervisor. Take a listen and you will see Samantha is clearly a people-centered, born leader that we can all learn a lot from.
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