Welcome to Episode 7: I am wicked excited to speak to my guest Mandy Ptak, Mandy is the Director of the Baldwin County, GA 9-1-1 Center. We continued the chat that started with Ep 5 and 6 regarding Hurricane Sally hitting Baldwin County and her account of leading a team there for a TERT response, the mental health aspect when it is not "your" emergency and how TERT may help with reclassification.