Workplace Geeks

ONA 'reality mining' | with Rachel Casanova & Sophie Schuller


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Chris and Ian are joined by Rachel Casanova and Sophie Schuller from global commercial real estate giant Cushman & Wakefield. Rachel is Senior Managing Director of Workplace Innovation based in the firm’s Midtown Manhattan office, and Sophie - alongside her ongoing PhD research at the Technical University of Eindhoven, Netherlands - heads up C&W's 'Living Lab' to research, in her own words, 'what really happens when we go to work'.

The conversation revisits one of the pieces of work featured in part 1 of our Workplace Trends special (season 2, episode 9). We wanted to dig deeper into how they are using a technique called organisational network analysis (or ONA, for short) to 'reality mine' software use and workspace occupation data to measure the impact of ‘whether’, ‘how’ and ‘where’ we work together. Strong ties... weak ties... the role of the office? Trust us, it's revealing stuff!

The Geeks are then joined by former guest Dr Dan Wakelin for the reflection section, and much discussion about doctoral floppy hats. Which are called 'velvet tams', incidentally...

💡 Use the chapter markers in your podcast player to jump to different sections of the episode easily! 🤓

Learn more 🌱🧠

  • Living Lab research report > look for the LIVING LAB APPLIED RESEARCH box on the page, and click DOWNLOAD REPORT
  • Rachel on LinkedIn
  • Sophie on LinkedIn
  • Dr Dan Wakelin on LinkedIn

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🎧 Dialogue editing by David Crackles

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Workplace GeeksBy Chris Moriarty and Ian Ellison