The Compassionate Geek

One of the Most Important Customer Service Mistakes to Avoid (Includes Video)


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Don Crawley, Author.

One of the Most Important Customer Service Mistakes to Avoid (Includes Video)

My client was frustrated with team members who were brusque with end-users. These particular team members didn’t support paying customers, they supported an internal engineering team. They didn’t see their end-users as customers. In fact, their behavior toward their end-users was almost like older siblings would treat a pesky little brother or sister. They would […]

One of the Most Important Customer Service Mistakes to Avoid (Includes Video)

Don Crawley

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The Compassionate GeekBy Don R. Crawley

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