In this week’s One to One, Elspeth finds someone who has what could be called an invisible skill. She talks to Andrew Fall, an experienced web site designer, who with his wife, leads a team of seven.

We hear how colour is significant in a design, for instance, a lot of businesses choose dark colours. She asks if humour is allowed in a web-site design, and how often firms want to change their design.

So, the next time you browse the Internet, consider those who actual create the Look!