In this episode of OneTAKE Live, Ian speaks with Phil Fersht, founder, CEO and chief analyst at HFS Research about how smart technology and innovative research are rapidly transforming the outsourcing industry.

OneTAKE Live on: The Outsourcing Industry Gets Back in the Saddle with Phil Fersht

OneTAKE is a new thought leadership video series from SYKES where Ian Barkin talks emerging tech, digital transformation, the future of work and more. Whether in the office or on the road, Ian will get together with industry leaders, analysts, innovators, and educators to get their thoughts and theories on business in the digital age. OneTAKE episodes are available on www.sykes.com/OneTAKE, and most major podcast apps. Tune in to watch, listen and learn!

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OneTAKE Live on: The Outsourcing Industry Gets Back in the Saddle with Phil Fersht

OneTAKE Live on: The Outsourcing Industry Gets Back in the Saddle with Phil Fersht