We’re being held hostage. Board complaints? Google reviews? Or the fear of those? Most of the problem is the “what if”, the energy we give to these potential problems! But even when those one star reviews show up, even when we make a legitimate(human) mistake that lands us in license defense… we CAN withstand. In fact, we can THRIVE! Join me for part one of four in this series where we tackle strategy and (mostly) mindset for this common fear and occasional reality.