On this week's episode Colin Peacock is joined by Professor Daniel Corsten to discuss managing substitutions for online orders picked from store. They explore best practice in how retailers handle out-of-stock items, the costs involved, and the benefits of personalised substitution strategies.<hr> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.

On this week's episode Colin Peacock is joined by Professor Daniel Corsten to discuss managing substitutions for online orders picked from store. They explore best practice in how retailers handle out-of-stock items, the costs involved, and the benefits of personalised substitution strategies. Hosted on Acast. See acast.com/privacy for more information.

On this week's episode Colin Peacock is joined by Professor Daniel Corsten to discuss managing substitutions for online orders picked from store. They explore best practice in how retailers handle out-of-stock items, the costs involved, and the benefits of personalised substitution strategies. Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer">acast.com/privacy</a> for more information.

Online substitutions

Retailers are always searching for new ways to reduce retail losses such as lost sales because of empty shelves, losses at self-checkout, returns fraud and food waste. Every year, store operations and loss prevention experts from over 300 different retail businesses from around the world participate in the meetings and research organised by ECR Retail Loss.&nbsp; This podcast series brings you the latest insights from our research and best practice meetings.&nbsp;&nbsp;<hr> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.

Business

Technology

Marketing

Management

Retailers are always searching for new ways to reduce retail losses such as lost sales because of empty shelves, losses at self-checkout, returns fraud and food waste. Every year, store operations and loss prevention experts from over 300 different retail businesses from around the world participate in the meetings and research organised by ECR Retail Loss.  This podcast series brings you the latest insights from our research and best practice meetings.   Hosted on Acast. See acast.com/privacy for more information.

Retailers are always searching for new ways to reduce retail losses such as lost sales because of empty shelves, losses at self-checkout, returns fraud and food waste. Every year, store operations and loss prevention experts from over 300 different retail businesses from around the world participate in the meetings and research organised by ECR Retail Loss.&nbsp; This podcast series brings you the latest insights from our research and best practice meetings.&nbsp;&nbsp; Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer">acast.com/privacy</a> for more information.

Share Online substitutions

Sign up to save your podcasts

Online substitutions

Online substitutions