Shmula.com Lean Leadership Podcast

Online Survey Tools: KFC Net Promoter Score, Fried, Crispy, or Grilled


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There’s appears to be a massive proliferation of consumer centered companies interested in obtaining feedback from its customers. Almost where ever I purchase something and receive a receipt, there’s an online or a mobile survey link in the receipt. For this article, I want to share my experience with a mobile survey from Kentucky Fried […]
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Shmula.com Lean Leadership PodcastBy Shmula.com Lean Leadership Podcast