The conversation focuses on the strategic relationship between operations teams and vendors, emphasizing the value of treating vendors as partners rather than just suppliers. It provides insights on negotiating vendor relationships, leveraging vendor expertise, and building a strong, mutually beneficial partnership.

Reach out to Penny Cook or Sarah Wilson on LinkedIn to connect! Visit our website: Operating on Purpose

OP Website

The conversation delves into the challenges of managing cash flow and inventory, emphasizing the importance of understanding inventory turns, leveraging business size, and owning the number. It also highlights the narrative behind inventory numbers and the impact on cash flow.

Reach out to Penny Cook or Sarah Wilson on LinkedIn to connect! Visit our website: Operating on Purpose

OP Website

In this conversation, Penny Cook and Sarah Wilson discuss the challenges of overdelivering and the importance of launching a minimum viable product (MVP). They provide insights on defining the scope, avoiding feature overload, setting a realistic timeline, and establishing clear decision authority to protect the MVP line.

Reach out to Penny Cook or Sarah Wilson on LinkedIn to connect! Visit our website: Operating on Purpose

OP Website

The conversation explores the impact of silence during periods of uncertainty, emphasizing the need for early and transparent communication. It delves into the fear of losing control, the burden of leadership, and the importance of vulnerability in decision-making. The key takeaways include the impact of silence on speculation, the burden of carrying information alone, and the importance of creating an environment for moving forward.

Reach out to Penny Cook or Sarah Wilson on LinkedIn to connect! Visit our website: Operating on Purpose

OP Website

The conversation explores the challenges of operations within growing companies and provides three key questions for ops leaders to ask regularly. These questions focus on system adaptability, information capture, and continuous improvement.

Reach out to Penny Cook or Sarah Wilson on LinkedIn to connect! Visit our website: Operating on Purpose

OP Website

The conversation delves into the critical factors for ERP project success, emphasizing the importance of scope management, change management, and resource protection. It highlights the role of leaders in making key decisions and setting the tone for successful ERP implementation.

Reach out to Penny Cook or Sarah Wilson on LinkedIn to connect! Visit our website: Operating on Purpose

OP Website

The conversation explores the essential prerequisites for leveraging AI in business operations. It emphasizes the importance of providing context to AI, using AI for high-leverage tasks, and maintaining human oversight in AI operations.

Reach out to Penny Cook or Sarah Wilson on LinkedIn to connect! Visit our website: Operating on Purpose

OP Website

The conversation explores the concept of a 'try harder' culture and its impact on organizations. It delves into the identification of this culture, reframing errors as system signals, and designing operations at the right pace for sustainable growth and success.

Reach out to Penny Cook or Sarah Wilson on LinkedIn to connect! Visit our website: Operating on Purpose

OP Website

The conversation explores the transition from managing individual contributors to managing managers, highlighting the challenges, one-on-one check-ins, cultural check-ins, and performance check-ins as key aspects of effective leadership.

Reach out to Penny Cook or Sarah Wilson on LinkedIn to connect! Visit our website: Operating on Purpose

OP Website

The conversation delves into the connection between culture and performance, emphasizing the importance of teaching the number before chasing the number, making recognition bigger than the reward, and building a rhythm for success. Real-life examples and practical insights are shared, highlighting the impact of operational excellence on business metrics and the role of culture in driving performance.

Reach out to Penny Cook or Sarah Wilson on LinkedIn to connect! Visit our website: Operating on Purpose

OP Website