Kara Roche, Operations Manager at Castle Haven Construction in Atlanta, explains what it takes to run high-end renovations before construction starts. She covers client onboarding, selections management, moving away from allowances, and the systems that keep projects on track. Kara also discusses post-COVID pricing realities and how they educate homeowners upfront.

Kara Roche, Operations Manager at Castle Haven Construction in Atlanta, explains what it takes to run high-end renovations before construction starts. She covers client onboarding, selections management, moving away from allowances, and the systems that keep projects on track. Kara also discusses post-COVID pricing realities and how they educate homeowners upfront.

Operations and Client Management for High-End Renovations

The Intelligent Builder is a podcast for residential contractors and home services operators who want less chaos and more control. Each week, host Owen Gagne sits down with CEOs, founders, and operators to break down what actually drives growth. We go deep on the day-to-day levers: lead flow, sales process, project ops, reputation, and the systems + tech that make it all happen. Actionable, tested, and built for crews that actually do the work without the burnout. This podcast is sponsored by Plutus Agents, an AI growth consulting firm helping residential contractors reduce admin load, increase efficiency, and connect tools using custom systems and automations.

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The Intelligent Builder is a podcast for residential contractors and home services operators who want less chaos and more control. Each week, host Owen Gagne sits down with CEOs, founders, and operators to break down what actually drives growth. We go deep on the day-to-day levers: lead flow, sales process, project ops, reputation, and the systems + tech that make it all happen. Actionable, tested, and built for crews that actually do the work without the burnout.This podcast is sponsored by Plutus Agents, an AI growth consulting firm helping residential contractors reduce admin load, increase efficiency, and connect tools using custom systems and automations.

The Intelligent Builder is a podcast for residential contractors and home services operators who want less chaos and more control. Each week, host Owen Gagne sits down with CEOs, founders, and operators to break down what actually drives growth. We go deep on the day-to-day levers: lead flow, sales process, project ops, reputation, and the systems + tech that make it all happen. Actionable, tested, and built for crews that actually do the work without the burnout. This podcast is sponsored by Plutus Agents, an AI growth consulting firm helping residential contractors reduce admin load, increase efficiency, and connect tools using custom systems and automations.

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Operations and Client Management for High-End Renovations

Operations and Client Management for High-End Renovations