At Municipal Property Assessment Corporation, every decision – whether about operations, strategy, or customer service – starts with a people-centric approach. As President and CAO of MPAC, Nicole McNeill believes this is central to the organization’s continued success and journey to become more customer-centric.

Tune into our latest episode of Opportunity Unleashed as Michael Carter, President of Level5 Strategy, sits down with Nicole to understand how a people-first strategy is helping MPAC achieve target outcomes and shape her own leadership style.

In our latest episode of Opportunity Unleashed, Michael Carter sits down with Paul Jackson, COO of Gore Mutual Insurance, to understand key success factors in driving change throughout the organization, how his leadership style had to adapt throughout the journey, and what it means to be a purpose-driven organization. Join the conversation to learn more about how Paul has been able to successfully navigate transformative change.

Join our President, Michael Carter, as he continues his engaging conversation with Brett Belchetz, Co-founder & CEO of Maple, Canada’s top virtual healthcare provider. In the final episode of this two-part series, Brett shares more about his incredible journey from emergency room doctor to entrepreneur and CEO of a thriving company – tune in to find out what he’s learned along the way, how it has informed his leadership style and how he leads his business through an ever-changing landscape!

The Level5 podcast, "Opportunity Unleashed," returns for its second episode with a captivating two-part series hosted by our President, Michael Carter!

Join us as Michael interviews Brett Belchetz, Co-founder & CEO of Maple, Canada's leading virtual healthcare provider. Discover the captivating story behind Maple's origins and learn more about the great things they are doing for the Canadian healthcare system. Stay tuned for the next episode of this two-part series, where Brett takes centre stage, sharing his remarkable leadership journey from emergency room doctor to entrepreneur and CEO of a thriving company!

Introducing a new Level5 Podcast Series: Opportunity Unleashed. Each episode, Level5 President and Managing Partner Michael Carter will welcome a business leader who has successfully navigated transformative change within their organization or market. In this episode, Michael welcomes Ryan Duffy, Founder and CEO of Blackstone Energy Services – an organization helping their clients deliver responsible energy management while lowering both costs and carbon. The pair discuss Ryan’s lessons learned leading a purpose-driven organization, navigating the complex carbon landscape on behalf of clients, and preparing his team for the future in a sector full of uncertainty.

In this episode, Matt Kelly welcomes Michael Carter, Level5’s new president, to discuss the Value of a Promise Consistently Kept™. Drawing on Michael’s experience as a C-Suite consultant, entrepreneur and owner-operator, the pair chat strategy and organization transformation. Matt and Michael speak about how owners and CEOs must leverage their brand to drive sustainable growth by understanding value drivers in the market, to inform a compelling, differentiated, and credible promise. Further, they outline the importance of rallying your organization to consistently keep that promise.

In this episode, Laura and Matt discuss the very risky and misunderstood role of purpose within an organization's strategy.

Discussion topics include:

• Social purpose vs purpose and why a purpose statement at all
• Purpose vs vision, mission and brand promise
• How a great purpose statement can inform strategy, drive performance and differentiation and even attract and retain key talent
• Good and poor purpose statements
• Who owns purpose

In this new season of Strategy Lounge by Level5, Managing Partner Matt Kelly speaks with David Kincaid, Founder of Level5 Strategy and best-selling author of The Brand-Driven CEO about Level5 Strategy’s foundational business philosophy – that the most successful organizations embrace the ‘value of a promise consistently kept™'. In this first episode, David discusses the surprising origin of the concept, what it means for leaders and how it can create sustainable competitive advantage. Whether you lead a B2B, B2C, government or not-for-profit organization, David and Matt discuss a very fresh and unique perspective on how to leverage your brand and the promise you make to the marketplace to drive growth – enhance your reputation, drive financial results, build culture and organization alignment and deliver a better customer experience. Check out David Kincaid's book The Brand-Driven CEO on the University of Toronto Press website. You can also find it on Amazon.

Level5 Strategy recently hosted the second installment of the Businesswomen of Influence series. The event featured Carinne Chambers-Saini, CEO and Co-Founder of Diva International Inc. “DivaCup”​ and was facilitated by David Kincaid, Founder of Level5 Strategy. In this second issue, Carinne emphasizes the importance of building a sustainable and valuable brand through establishing an emotional […]The post Episode 12: Building an Unconventional Brand with Carinne Chambers-Saini, Part 2: What it Takes to Build and Refine a Strong, Unconventional Brand Through a Movement appeared first on Level5 Strategy.

Level5 Strategy recently hosted the second instalment of the Businesswomen of Influence series. The event featured Carinne Chambers-Saini, CEO and Co-Founder of Diva International, and was facilitated by David Kincaid, Founder of Level5 Strategy. In this first podcast, which recaps the event, Carinne details how her passion to disrupt the status quo and educate others […]The post Episode 11: Building an Unconventional Brand with Carinne Chambers-Saini, Part 1: A Journey of Resilience, Passion, and Determination appeared first on Level5 Strategy.