In this episode, Lindsay Gross sits down with Chris Blackerby, Founder and CEO of Incisive Consultants, to explore how health systems can unlock real performance gains through Epic optimizations. From workflow design to tech-enabled transformation, Chris breaks down what it takes to get more out of Epic, strengthen  operations, and drive measurable results. A practical, insightful conversation for anyone looking to elevate their operation through better technology and smarter execution.