We’re joined by Brooke Birkey, Law Firm Growth Strategist and Founder of LevelUp Law Firm Coaching, who helps firms eliminate revenue leaks and create structure out of chaos. Brooke shares how emotional intelligence, structured intake systems, and cross-department alignment can dramatically improve client experience and conversions. She also dives into common communication breakdowns, internal bottlenecks, and practical strategies firms can implement immediately to scale smarter and more sustainably.