Technology can help healthcare providers and payers with providing their patients with information about the current pandemic. Patient portals, customer relationship management (CRM) platforms, virtual offices, IVR systems, and call centers are just a few solutions that can help with keeping their members informed about COVID and other health related issues. Listen to Eric Smith,  Director of Value Based Care and Population Health at Atos discuss how taking a tactical approach with these technologies can increase patient engagement and improve patient experiences.