On this episode of the Sourcing Industry Landscape, Dawn Tiura interviews Sagi Eliyahu, the Co-Founder and CEO of Tonkean, about intake orchestration and its importance in managing the earliest point in a process. Sagi emphasizes the need for a seamless and user-friendly intake experience, regardless of the channel used. He also highlights how the integration of intake orchestration with other systems can bring immense value to procurement and other departments.

Key Takeaways: 

• Intake orchestration is the management of the earliest point in a process, where information or requests are collected from one team to another.
• A seamless and user-friendly intake experience is crucial for ensuring high adoption and compliance.
• Intake orchestration can be integrated with other systems and channels, allowing users to submit requests through their preferred channels while still following the defined process.
• Understanding the personal ROI of different stakeholders and aligning with their needs is essential for successful intake orchestration.

Learn more about Tonkean: https://www.tonkean.com/