Running a dental practice means balancing patient care with the demands of business—and sometimes the systems and workflows behind the scenes just don’t keep up. In this episode of the Growing Your Dental Business Podcast, host Jacquelyn Hurley sits down with Sadie Stewart, President of Office Swell, to talk about how practices can overcome bottlenecks, adopt the right technology, and build confidence in their systems.

With extensive experience in both clinical and business operations, Sadie helps dental teams identify their core values, streamline their workflows, and implement customized solutions that improve patient care and profitability. From automating insurance verification to embracing AI and digital tools, Sadie shares practical strategies to help teams simplify their processes and stay ahead of industry changes.

What you'll learn in this episode:

• The most common workflow issues Sadies sees in dental practices - and how to fix them
• Why insurance verification is often the biggest bottleneck - and what to do about it
• How practices can benefit from embracing automation and all-in-one platforms
• A real-world success story of a practice that transitioned from paper-based to fully digital systems
• Why continuing education and team training are critical for long-term success
• How consultants like Sadie evaluate new technology and help practices make smart investments

Connect with Sadie Stewart

Want to learn more about how Sadie can help your practice or connect with her for consulting? You can find her at OfficeSwell.com, and @dexus.sadie.stewart on Instagram.

Sadie is always happy to be a resource and share her insights on technology solutions, workflow efficiency, and team empowerment.

Brought to You by eAssist Dental Solutions

Even the best workflows can break down if billing and collections aren’t running smoothly. That’s where eAssist Dental Solutions comes in. 

Ready to simplify your billing and strengthen your revenue cycle? Visit dentalbilling.com to learn how eAssist can partner with you.

Confidence comes from having the right support - and the right solutions. Tune in to this episode and discover how to optimize your workflows, embrace technology, and guide your practice toward long-term success.