Duke Energy is in the process of completing the installtion of more than 1-million so-called 'smart meters' in Buncombe County. The meters will allow Duke to record power usage directly without having to send someone to read the meter. A handful of customers in Buncombe County have tried to opt out of using the meters - an action that has consequences. Jason Sandford of AshVegas spoke with those customers to see what happened to them. He sat down with BPR's Matt Bush to discuss what he found out