In this episode, hosts Kelly Smith and Jeff Johnson are joined by guest, Scott Purcell, President of ACA International and Professional Credit Service and Oregon HFMA President Tammie Coon. Scott dives into amazing content to improve and drive recovery of healthcare self-pay balances. He also shares the secret to better engagement with the patients for an improved patient financial engagement. Oregon HFMA Chapter President, Tammie Coon, covers new insights to Oregon House Bill 3076 and insights on the Community Benefit Spending Floor required through the new bill. This episode is packed full of valuable information. A must watch and enjoy episode.