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Sterile processing excellence is built on two powerful habits: organization and consistency, which directly impact workflow, team culture, and patient safety. Carol Malone joins us to explore how these fundamental traits form the foundation of trust in healthcare settings.

• Leaving workspaces clean and stocked is an act of kindness to coworkers and yourself
• Disorganized spaces create ripple effects that impact morale and workflow efficiency
• Visual systems like labeled storage, cleaning logs, and standardized workstations support consistency
• SCOPs (Self-Created Operating Procedures) develop when staff lack understanding of the "why" behind procedures
• Quality must always take priority over quantity in instrument processing
• Proper documentation and checklists ensure everyone receives consistent training
• Respect and simple courtesies cost nothing but contribute significantly to team cohesion
• Leaders who address conflicts quickly and hold regular one-on-ones strengthen departmental culture
• Consistent standards ensure no one can tell which technician processed a tray by its quality

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