Our guest is Gloria Biberger a designer and consultant who takes a holistic and a systemic view of innovation and transformation.

In this interview, we learn about organizational design, what it is and why Gloria focuses on it. Gloria shares how people can learn it and what's the greatest thing about this discipline. Another aspect we touch on is the relationship between organizational and service design. The problem we talk about is the splitting up of society. Is there a way to bring people together with design?

We learn more about the scalability of design. Another topic is the importance of having designers in the company as they are the people that can transform the whole organization. We talk also about empowering people and facilitating the design process.

In the end, Gloria tells us about the gift of asking questions and why not knowing something is a strength.