In our fast-paced, unpredictable business environments, leaders constantly face chaotic challenges. Weick and his co-authors remind us that we don't just decide our way out of chaos; we "make sense" of it. Sensemaking involves turning an overwhelming flow of circumstances into a situation that is comprehended in words and serves as a springboard into action. It’s the critical moment when a team collectively asks, “what’s the story here?” and “what do we do next?”.