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Cheryl is from West Dumbartonshire in Scotland where they have been using OSS for many years (starting back when it was called Just Enough Support). Together with Ben, who led their training, they describe what is takes to fully implement OSS, the role of the manager, and what they have learned so far.
Martin is a long term collaborator and friend, and in this episode he describes the potential of the Outcome and Support Sequence from his perspective.
This is a recording from a webinar I did for Social Care Future. This is helpful summary if you want a more detailed understanding about the process.
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