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Our 10 BIGGEST Frontline Insights from 2020
JD revisits our 2020 episodes to identify the 10 BIGGEST frontline insights:
- The frontline is still getting left behind. (02:14)
- Businesses must become people-first. (05:40)
- Train and communicate with your frontline to demonstrate your respect. (09:40)
- The frontline needs new skills to successfully overcome disruption. (12:11)
- Companies must adopt a continuous, focused approach to frontline training. (13:33)
- You must understand the frontline reality to provide the right support. (16:31)
- Right-fit technology and content are critical. (19:35)
- Managers are the primary frontline support system. (21:16)
- Forward-thinking companies will seize the opportunity to retain and grow new talent. (22:30)
- Your next big innovation may come from the frontline. (24:12)
Here’s our guest list in order of appearance with links to their original episodes:
- Dani Johnson (RedThread Research)
- Carol Leaman (Axonify)
- Harold Lloyd (Grocery Industry Expert)
- Heather McGowan (Future of Work Strategist)
- Michael C. Bush (Great Place to Work)
- Peter Camerson (Axonify)
- Dan Cockerell (Disney)
- Dane Jensen (Third Factor)
- Hazel Jackson (Biz Group)
- Ellie (Frontline Worker)
- Aston Moss (Briscoe Group)
- Michelle Ockers (Learning Strategy Expert)
- Donald Taylor (The Learning and Performance Institute)
- Evan Parkes (Axonify)
- Shawn Kanungo (Queen & Rook)
The 80 Percent is brought to you by Axonify. To learn how you can provide communication and training to your frontline workforce that actually works, visit axonify.com. If you have a frontline story you’d like us to explore on a future episode, let us know at [email protected]
Hear how leaders at O'Reilly Auto Parts and rue21 are preparing their frontline teams for what comes next in retail during Axonify's Big Ideas Session at the NRF Big Show on January 21, 2021.
Join the #FrontlineForward effort by visiting axonify.com/frontlineforward to access free training content, download the 2020 State of Frontline Employee Training Report and subscribe for the updates.
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By Axonify
5
44 ratings
JD revisits our 2020 episodes to identify the 10 BIGGEST frontline insights:
- The frontline is still getting left behind. (02:14)
- Businesses must become people-first. (05:40)
- Train and communicate with your frontline to demonstrate your respect. (09:40)
- The frontline needs new skills to successfully overcome disruption. (12:11)
- Companies must adopt a continuous, focused approach to frontline training. (13:33)
- You must understand the frontline reality to provide the right support. (16:31)
- Right-fit technology and content are critical. (19:35)
- Managers are the primary frontline support system. (21:16)
- Forward-thinking companies will seize the opportunity to retain and grow new talent. (22:30)
- Your next big innovation may come from the frontline. (24:12)
Here’s our guest list in order of appearance with links to their original episodes:
- Dani Johnson (RedThread Research)
- Carol Leaman (Axonify)
- Harold Lloyd (Grocery Industry Expert)
- Heather McGowan (Future of Work Strategist)
- Michael C. Bush (Great Place to Work)
- Peter Camerson (Axonify)
- Dan Cockerell (Disney)
- Dane Jensen (Third Factor)
- Hazel Jackson (Biz Group)
- Ellie (Frontline Worker)
- Aston Moss (Briscoe Group)
- Michelle Ockers (Learning Strategy Expert)
- Donald Taylor (The Learning and Performance Institute)
- Evan Parkes (Axonify)
- Shawn Kanungo (Queen & Rook)
The 80 Percent is brought to you by Axonify. To learn how you can provide communication and training to your frontline workforce that actually works, visit axonify.com. If you have a frontline story you’d like us to explore on a future episode, let us know at [email protected]
Hear how leaders at O'Reilly Auto Parts and rue21 are preparing their frontline teams for what comes next in retail during Axonify's Big Ideas Session at the NRF Big Show on January 21, 2021.
Join the #FrontlineForward effort by visiting axonify.com/frontlineforward to access free training content, download the 2020 State of Frontline Employee Training Report and subscribe for the updates.