Our Parking Industry

By TPN - The Parking Network

In this podcast The Parking Network will go behind the scenes and talk to industry professionals about all things parking. From the horizon of evolving technology and even

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FAQs about Our Parking Industry:

How many episodes does Our Parking Industry have?

The podcast currently has 51 episodes available.

Our Parking Industry episodes:

December 04, 2025 Creating Smarter Parking Systems: Lessons from Julie Dixon
Summary
In this episode of the Our Parking Industry Podcast, host Leigh Thomas engages with Clyde Wilson and Julie Dixon, exploring the evolution of parking enforcement, the impact of technology, and the challenges facing the parking industry today. Julie shares her journey into parking, the importance of compliance, and the need for balanced policies that address both parking and transportation needs. The conversation also touches on the role of bicycle infrastructure, curb management, and the future of parking as cities adapt to changing demands.
Takeaways
Julie Dixon's career in parking began as a community service officer in college.
The importance of education in parking enforcement is paramount.
Parking policies must adapt to technological advancements and community needs.
The balance between parking availability and transportation options is crucial.
Innovative solutions like transit passes can help mitigate parking issues.
Bicycle infrastructure must be supported by secure parking options.
Compliance in parking enforcement is essential for effective management.
The need for predictable signage in parking areas is critical for user compliance.
Collaboration among industry professionals is key to solving parking challenges.
The future of parking requires a blend of technology, policy, and community engagement.
Chapters
00:00 Introduction to the Parking Industry Podcast
02:13 Julie Dixon's Journey into Parking
06:42 The Evolution of Parking Enforcement
09:36 Dixon Resources Unlimited: A New Venture
15:26 Transformational Changes in the Parking Industry
21:37 Navigating Policy and Community Needs
25:14 Right-Sizing Parking Policies
27:56 Balancing Parking Solutions and Transit Options
33:49 The Challenge of Bicycle Infrastructure
38:50 Innovations in Curb Management
46:48 Navigating On-Street Parking Technology
52:28 Our Parking Industry Podcast Wrap-Up
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53min
November 20, 2025 The Business of Parking: Why Investment and Data Matter
Summary
In this episode of the Our Parking Industry podcast, Krista Olien, Clyde Wilson, and Leigh Thomas discuss their insights from an interview with Fed Revolte, the director of parking and curb management in Tampa. They explore themes of innovation, risk-taking, communication, hurricane preparedness, curb management, and the importance of quantifying the value of parking spaces. The conversation emphasizes the need for effective communication with stakeholders and policy makers, as well as the necessity of investing in parking to ensure its value is recognized.
Takeaways
Fed is a true innovator in parking management.
Taking risks is essential for success in innovation.
Effective communication is crucial for stakeholder engagement.
Hurricane preparedness can enhance community support.
Curb management is a growing challenge for municipalities.
Policy makers play a significant role in parking decisions.
Quantifying the value of parking spaces can advocate for investment.
Investing in parking is necessary for operational success.
Innovators must be willing to try new approaches.
Understanding the logistics of parking is key to effective management.
Chapters
00:00 Introduction to Fed and His Innovations
03:10 The Importance of Risk-Taking in Innovation
05:27 Communication and Stakeholder Engagement
07:51 Hurricane Preparedness and Community Support
10:17 Curb Management Challenges and Strategies
12:48 Navigating Policy and Communication with Decision Makers
15:21 Valuing Parking Spaces and Financial Advocacy
17:39 Conclusion and Key Takeaways
22:57 Our Parking Industry Podcast Wrap-Up
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24min
November 13, 2025 Leading with Clarity: Fed Revolte on Frictionless Parking and Public Engagement
Summary
In this episode of the Our Parking Industry podcast, Krista Olien interviews Fed Revolte, the Director of Parking and Curb Management for the City of Tampa. They discuss Fed's journey in the parking industry, innovative approaches to parking management, the importance of communication with the public, and the transition to frictionless parking. Fed shares insights on customer service, stakeholder engagement, and the challenges of implementing new technologies, including electric vehicle charging and curb management for micro-mobility. The conversation also touches on hurricane preparedness and unique experiences in the parking industry.
Takeaways
Fed Revolte's journey in parking began as a part-time cashier.
Consistency in communication is vital for municipalities.
Public meetings enhance communication and trust with the community.
Frictionless parking has been well-received by the public.
Customer service roles are evolving but remain essential.
Engaging stakeholders requires transparency and honesty.
The parking industry is moving towards multi-app environments.
Hurricane preparedness is crucial for community safety.
Electric vehicle charging policies need to adapt to new technologies.
Balancing the needs of tourists and locals is a challenge.
Chapters
00:00 Innovator of the Year: A New Recognition
05:51 Navigating Municipalities: Wisdom for Public Service
08:36 Effective Communication: Engaging with the Public
09:11 Frictionless Parking: Surprising Successes and Challenges
15:21 Customer Service in Parking: The Role of Attendants
16:59 Multi-App Environment: Embracing Customer Choices
18:09 Engaging Stakeholders: Transparency and Flexibility
20:49 Innovations Ahead: LPR Enforcement and Future Plans
25:21 Navigating Challenges in Parking Management
30:21 Emergency Preparedness and Hurricane Response
32:37 Curb Management and Micro-Mobility Solutions
38:49 Humorous Encounters in the Parking Industry
42:01 Our Parking Industry Podcast Wrap-Up
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43min
October 30, 2025 Insights From NPA 2025: Networking and Presentations
Insights from NPA 2025: Networking and Presentations

Summary
In this episode, Krista Olien, Clyde Wilson, and Leigh Thomas recap their experiences at NPA 2025, discussing the importance of networking, the value of presentations, and the significance of customer service in the parking industry. They share insights from their own presentation on auditing, the vibrant culture of Indianapolis, and the exciting innovations they encountered at the convention. The conversation emphasizes the need for a balance between technology and personal interaction in the industry, as well as the anticipation for future events.
Takeaways
NPA is a family-like gathering for industry professionals.
Networking is a key benefit of attending conventions.
Presenting at NPA was a positive experience with great feedback.
Auditing is evolving into financial reviews.
Customer service is crucial in the parking industry.
Indianapolis offers a rich cultural experience.
Social events enhance networking opportunities.
High-quality presentations provide valuable insights.
The industry must balance technology with personal service.
Looking forward to NPA 2026 in Vegas.
Chapters
00:00 Recapping NPA 2025: A Family Reunion
03:11 Exploring the Exhibit Floor: New Connections and Innovations
05:47 Presenting at NPA: Sharing Knowledge and Insights
08:52 The Evolution of Auditing: From Checks to Digital Reviews
11:35 The Importance of Customer Experience in Parking
14:13 Networking and Social Events: Building Relationships
16:55 Discovering Indianapolis: A City of History and Growth
19:27 Engaging Presentations: Learning from Industry Leaders
22:01 Finding Inspiration: The Heart of Parking Services
24:45 Looking Ahead: Future of the Parking Industry
28:41 Our Parking Industry Podcast Wrap-Up
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30min
October 23, 2025 Driving Innovation: Data, Management, and the Future of EV Parking
Summary
This conversation explores the evolving landscape of electric vehicle (EV) parking, focusing on insights from David Weber of SWTCH, a company innovating in EV software. The discussion highlights the importance of data, customer experience, and the challenges of management in the parking industry. It also addresses the role of government mandates, consumer-driven development, and the need for standardization in EV charging solutions. The speakers emphasize the necessity of continuous questioning and research to navigate the complexities of this emerging field.
Takeaways
SWTCH focuses on software and data for EV management.
Innovation stems from identifying and meeting needs.
Customer experience can be enhanced by learning from other industries.
Government mandates can hinder technological advancement.
Consumer choice drives the development of better products.
Effective management plans are essential for EV charging.
Training and knowledge are critical for parking operators.
Standardization is preferred over proprietary solutions.
Continuous questioning leads to better solutions.
The industry is still in the early stages of EV integration.
Chapters
00:00 Introduction to the EV Parking Landscape
03:07 Insights from David Weber's Interview
05:54 The Importance of Customer Experience in Parking
08:08 Government Mandates and Their Impact on EV Adoption
10:34 The Role of Management in EV Charging Solutions
13:20 Understanding EV Charger Types and Their Management
15:50 Challenges in EV Charging Management
18:48 The Need for Standardization in EV Solutions
21:16 Proprietary vs. Standardized Solutions
24:09 The Future of EV Charging Management
26:45 Conclusion and Call to Action
33:18 Our Parking Industry Podcast Wrap-Up
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34min
October 09, 2025 Powering the Future: AI, EV Charging, and the Evolution of Parking with SWTCH
Powering the Future: AI, EV Charging, and the Evolution of Parking with Switch
Summary
In this episode of the Our Parking Industry podcast, Krista Olien and Lee Thomas interview David Weber from SWTCH, an EV charging company. David shares his journey from valet to parking professional and discusses the evolution of the parking industry, particularly in relation to electric vehicle (EV) charging. He explains the different types of EV chargers, the integration of AI in monitoring and managing chargers, and the importance of partnerships in the industry. The conversation also touches on the challenges of managing charger occupancy, the impact of government incentives, and the future of EV charging in public spaces.
Takeaways
David Weber's journey in parking began as a valet.
SWTCH focuses on EV charging solutions for multifamily spaces.
AI is used to monitor charger performance and uptime.
There are three levels of EV charging: Level 1, Level 2, and Level 3.
Level 2 chargers are the most practical for parking operators.
Switch offers management solutions for EV chargers.
Partnerships are crucial for success in the parking industry.
Load management solutions help optimize energy use.
Public charging presents opportunities for parking operators.
Government incentives play a significant role in EV adoption.
Chapters
00:00 David Weber's Parking Journey
02:24 SWTCH and the EV Charging Landscape
05:21 AI Integration in EV Charging
06:41 Understanding EV Charger Types
10:10 Managing EV Chargers Effectively
13:12 SWTCH Agnostic Approach to Charging Solutions
15:49 Bridging Parking and Technology
16:57 Managing EV Charger Occupancy
19:34 Load Management Solutions
21:28 Cloud vs. On-Premise Solutions
23:14 Public Charging Insights
26:05 EV Market Trends and Adoption
27:44 Government Incentives and Market Influence
30:25 Weather Impact on EV Charging
32:52 Customer Service Stories in Parking
35:01 Our Parking Industry Podcast Wrap-Up
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36min
September 25, 2025 From Cash to Cybersecurity: Navigating Technology and Data Security in Parking
Summary
In this episode of the Parking Industry Podcast, Krista Olien, Clyde Wilson, and Leigh Thomas recap their insightful conversation with Mike Lauder from Scheidt & Bachmann. They discuss key takeaways from Mike's expertise in cybersecurity, the evolution of parking technology, and the importance of data security in the industry. The hosts reflect on the historical context of credit card payments in parking, the international perspectives on data security, and the future implications of AI in parking operations. They emphasize the need for continuous adaptation and management in a rapidly changing industry.
Takeaways
Mike Lauder emphasized the importance of appreciating every job leading to his current role.
Perishable skills in technology require intentional practice to maintain.
The transition from cash to digital payments has been significant in the parking industry.
Cybersecurity is a growing concern with increasing data threats.
International regulations on data security vary significantly.
The history of credit card payments in parking shows a slow evolution.
AI will play a crucial role in the future of cybersecurity.
Understanding the complexities of the parking business is essential for new entrants.
The need for expert guidance in technology is critical for success.
Managing change effectively is vital for the future of the parking industry.
Chapters
00:00 Introduction to the Parking Industry Podcast
00:54 Key Takeaways from Mike Lauder's Insights
03:27 The Evolution of Payment Systems in Parking
07:46 International Perspectives on Cybersecurity
09:16 The History of Credit Card Usage in Parking
16:47 The Role of AI in Cybersecurity
18:39 Preparing for the Future of Parking
24:37 Conclusion and Future Outlook
25:41 Our Parking Industry Podcast Wrap-Up
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27min
September 11, 2025 From Code to Cloud: Mike Lawter on Cybersecurity, Standardization, and the Future of Parking Tech
Summary
In this episode of the Our Parking Industry Podcast, Krista Olien, Leigh Thomas, and special guest Mike Lawter discuss the evolution of the parking industry, focusing on technology, cybersecurity, and the importance of standardization. Mike shares his journey from web development to becoming the CTO of Scheidt & Bachmann, highlighting the challenges and advancements in the industry, particularly with the shift towards cloud-based systems and the growing importance of cybersecurity. The conversation also touches on the need for standardization in the parking industry to improve customer service and operational efficiency.

Takeaways
Mike Lawter transitioned from web development to the parking industry.
The importance of maintaining technical skills as roles evolve.
Cybersecurity is crucial for protecting data in parking systems.
AI is expected to play a significant role in future cybersecurity measures.
Standardization in the parking industry can enhance customer service.
The shift towards hybrid systems is becoming more prevalent.
License plate recognition technology is evolving rapidly.
Scheidt & Bachmann operates with a focus on in-house development.
International regulations impact how parking systems are implemented.
Cross-training staff is essential for operational efficiency.

Chapters
00:00 Introduction to the Parking Industry Podcast
01:15 Mike Lawter's Journey in the Parking Industry
04:52 Transitioning to Cloud-Based Systems
07:54 Understanding Cybersecurity in Parking
11:06 The Evolution of Cybersecurity Threats
13:56 AI and the Future of Cybersecurity
16:56 Scheidt & Bachmann: Company Overview
20:15 Navigating International Regulations
22:34 Challenges in University Parking Systems
25:37 The Shift Towards Hybrid Systems
27:48 License Plate Recognition and Privacy Concerns
30:40 Standardization in the Parking Industry
40:20 Our Parking Industry Podcast Wrap-Up
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41min
August 28, 2025 Detail, Drive & Determination: Elevating Service in the Parking Industry
Summary
In this episode of the Our Parking Industry podcast, Krista Olien, Clyde Wilson, and Leigh Thomas discuss their interview with Kendra Petty, a seasoned professional in the parking industry. They explore Kendra's unique journey, her insights on the importance of attention to detail, the dynamics of customer service, and the role of women in the industry. The conversation highlights the need for grit and resilience in navigating the challenges of the parking sector, as well as the significance of collaboration and mentorship in fostering growth and professionalism.
Takeaways
Kendra Petty has a wealth of knowledge in the parking industry.
Attention to detail is crucial for professionalism and growth.
The parking industry is fundamentally a service industry.
Women have made significant strides in the parking sector.
Grit and resilience are essential for success in parking management.
Collaboration and leveraging strengths are key to growth.
Kendra's personal journey is inspiring and impactful.
Customer service remains a priority in the evolving industry.
The importance of preparing for future needs in parking management.
Podcasts can serve as valuable resources for industry knowledge.
Chapters
00:00 Introduction to Kendra Petty and Her Journey
03:06 Kendra's Unique Perspective on the Parking Industry
06:06 The Importance of Attention to Detail and Growth Mindset
08:34 Navigating the Service Industry Dynamics
11:11 Women in the Parking Industry: Breaking Barriers
13:56 The Role of Customer Service in Parking
16:46 Grit and Resilience in the Parking Industry
19:18 The Importance of Collaboration and Strength Management
21:55 Kendra's Book and Personal Journey
24:22 Concluding Thoughts and Future Directions
31:30 Our Parking Industry Wrap-Up
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32min
August 14, 2025 Breaking Barriers in Parking: Kendra Petty on Leadership, Technology, and Industry Growth
Summary
In this episode, Kendra Petty shares her extensive experience in the parking industry, transitioning from operations to a technology-focused role at WAY. She discusses the unique features of the WAY super app, the importance of embracing technology in the parking sector, and the need for collaboration to address fragmentation in the industry. Kendra also emphasizes the significance of mentorship and the inclusion of women in parking, while providing insights on growth strategies and the future of the industry.
Takeaways
Kendra Petty has over 31 years of experience in the parking industry.
She transitioned from operations to a technology role at WAY.
WAY is a car super app that offers various services for drivers.
The parking industry is becoming increasingly tech-driven.
Collaboration is essential to reduce fragmentation in the parking sector.
There is a need for more women in leadership roles within the industry.
Mentorship plays a crucial role in career development.
Growth can be achieved through organic means and acquisitions.
Kendra emphasizes the importance of courage in pursuing growth opportunities.
The future of parking will heavily rely on technology and data integration.

Chapters
00:00 Introduction and Background of Kendra Petty
02:27 Transition from Operations to Technology
05:53 The Role of Technology in Parking Services
12:55 The Future of Parking and Technology
17:18 Addressing Fragmentation in the Parking Industry
20:12 The Importance of Diversity in Parking Leadership
22:46 Navigating the Music Industry's Challenges
24:26 The Importance of Mentorship
31:29 Driving Growth in Business
37:13 The Future of Parking: Technology and Service
39:12 Our Parking Industry Podcast Wrap-Up
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45min

FAQs about Our Parking Industry:

How many episodes does Our Parking Industry have?

The podcast currently has 51 episodes available.