The recent BBC Panorama programme uncovered some worrying practices in the estate agency world from favouring certain buyers to pushing in-house services for profit.

At Nicol & Co, we believe in doing things differently.

In this special edition, our Managing Director, Matt Nicol, responds openly to the concerns raised and shares how we prioritise trust, transparency with both our buyers and sellers.

Featuring our Marketing Manager, Bridget Moore, we openly discuss our approach to valuing homes, price reductions and commission and how we ensure everything we do remains in our client's best interests.