In this Pocket Sized Pep Talk, you'll learn:

• Tips on response required marketing.  
• Lessons learned at Disney that shaped his approach to creating magical customer experiences.
• Why  the concept of experience is so critical in today’s business world, especially for small businesses. 
• Some practical ways businesses can justify premium pricing to their customers.
• How small businesses can compete with big brands.  Spoiler Alert:  It begins with focusing on customer retention.
• What are "hidden details," and why they matter even if most customers never notice them.
• We all need to show up, but How do you recommend businesses start showing up like no one else in their market?
• Vance shares a coupleof  success stories of how small businesses used his strategies to significantly increase their profits!

To learn more about this guest:

[email protected]

www.chesapeakeservicesolutions.com