Most organizations still treat staffing like a transaction. This conversation challenges that mindset and reframes workforce management as a core business discipline.

In this episode, Sheryl Butchin sits down with Jeri Korb, Vice President of Workforce Solutions at Workforce Delivered, to unpack what happens when labor decisions move beyond “filling roles” and start driving margins, operational stability, and long-term growth.

From fragmented vendor strategies to the hidden cost of reactive hiring, this discussion brings clarity to one central idea: workforce strategy is not HR support—it is business infrastructure.

🔑 Key Insights

• Workforce management becomes strategic when it aligns directly with business outcomes such as margin protection and capability readiness
• Treating full-time, contingent, and contract labor separately leads to inefficiency and missed optimization opportunities
• Fragmented vendor management creates hidden cost leakage through inconsistent rates and poor forecasting
• Reactive hiring decisions are often the most expensive due to lack of data and planning
• Centralized workforce data enables leaders to compare labor channels and make financially sound decisions
• Speed in hiring should come from standardized processes—not shortcuts in compliance
• Integrated workforce strategy requires alignment across finance, operations, HR, and leadership

⏱️ Timestamped Highlights

02:12 – When workforce management shifts from transactional to strategic 03:37 – Why separating labor types creates operational blind spots 05:56 – Where companies are losing money without realizing it 07:59 – Balancing speed, compliance, and control in hiring 10:51 – What centralized workforce data unlocks for leadership decisions 13:19 – Jeri’s career path and the evolution of Workforce Delivered 15:41 – Building a workforce model that works across industries, not just healthcare 16:56 – The future of workforce strategy and multi-sector growth

👤 Guest Overview

Jeri Korb is the Vice President of Workforce Solutions at Workforce Delivered, bringing over 22 years of experience across healthcare, wellness, and workforce strategy.

She has led initiatives across staffing agencies, hospital systems, and managed service providers, with deep expertise in workforce planning, vendor optimization, and strategic labor alignment. Jeri is recognized for her ability to translate complex workforce challenges into scalable, business-driven solutions that improve both operational performance and financial outcomes.

💬 Notable Quotes

• “Workforce planning has to become an operating discipline, not just a recruiting activity.”
• “The work doesn’t arrive in neat buckets, so your workforce strategy cannot be built that way.”
• “Reactive hiring is almost always the most expensive decision.”