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Are your accounting firm's processes truly optimized, or are you considering outsourcing as a quick fix to deeper workflow issues?
In this episode, hosts Damien Greathead and Penny Breslin delve into the topic of outsourcing within the accounting industry. They discuss the challenges firms face with staffing shortages, the increasing client demand for accounting services, and the importance of having robust internal processes before considering outsourcing. The conversation highlights the need for clear communication, efficient workflows, and proper utilization of technology to ensure success. Penny emphasizes the significance of understanding why work is not getting done and addressing those issues internally before outsourcing.
[00:00 - 10:00] Introduction and Staffing Challenges
[10:01 - 20:00] Client Demand, AI Impact, and Effective Outsourcing
[20:01 - 30:00] Technology and Client Communication
[30:01 - 40:00] Reflecting on Processes and The Role of Internal Training
Direct Quotes
"If work isn't getting done for other reasons, outsourcing is the solution because the systems are working well, the teams and you want to grow." - Damien Greathead
"You need to present a value to your clients and that you're worthwhile." - Penny Breslin
"Before you outsource, make sure you're really good at what you do and your processes are standardized." - Damien Greathead
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Thank you for listening. Please like and share this episode with a friend!
Websites: https://moneypennyllc.com/
LinkedIn: https://www.linkedin.com/in/damiengreathead/
Twitter: @Damien_GH
LinkedIn: https://www.linkedin.com/in/penny-breslin-0228b81/
Twitter: @pennyb57
5
77 ratings
Are your accounting firm's processes truly optimized, or are you considering outsourcing as a quick fix to deeper workflow issues?
In this episode, hosts Damien Greathead and Penny Breslin delve into the topic of outsourcing within the accounting industry. They discuss the challenges firms face with staffing shortages, the increasing client demand for accounting services, and the importance of having robust internal processes before considering outsourcing. The conversation highlights the need for clear communication, efficient workflows, and proper utilization of technology to ensure success. Penny emphasizes the significance of understanding why work is not getting done and addressing those issues internally before outsourcing.
[00:00 - 10:00] Introduction and Staffing Challenges
[10:01 - 20:00] Client Demand, AI Impact, and Effective Outsourcing
[20:01 - 30:00] Technology and Client Communication
[30:01 - 40:00] Reflecting on Processes and The Role of Internal Training
Direct Quotes
"If work isn't getting done for other reasons, outsourcing is the solution because the systems are working well, the teams and you want to grow." - Damien Greathead
"You need to present a value to your clients and that you're worthwhile." - Penny Breslin
"Before you outsource, make sure you're really good at what you do and your processes are standardized." - Damien Greathead
-----------------------------------------------------------------------------
Thank you for listening. Please like and share this episode with a friend!
Websites: https://moneypennyllc.com/
LinkedIn: https://www.linkedin.com/in/damiengreathead/
Twitter: @Damien_GH
LinkedIn: https://www.linkedin.com/in/penny-breslin-0228b81/
Twitter: @pennyb57