When bank cards were first introduced in the 1980s, the idea of e-commerce was still practically science fiction. But when the pandemic shut down stores worldwide, and retail shifted almost entirely online, we witnessed an even more radical departure from the world bank cards were designed for.

And despite rising consumer demand for security, the UK has one of the highest levels of card fraud in Europe, which doesn't exactly encourage consumers to open their wallets, while the cost of traditional card payments remains a common complaint for retailers.

So, though cards still dominate at the checkout, many merchants are implementing alternative payment methods to give consumers the options needed to drive conversion rates and keep customers safe.

To delve further into these challenges as well as some possible solutions, Will McCurdy, Content Editor, Retail Systems was joined by Roger De'Ath, Head of E-commerce, at TrueLayer.