Welcome back to another episode of the Dealer Talk Podcast (S6E2)! This week, returning to the studio, we have Owen Moon, co-founder of Fixed-Op's Digital. Owen shares some top insights for the dealer service departments during these unprecedented times!    

I, personally, am excited about Owen's fixed ops video solutions. It's time we give more personality to the service side of the business, and Owen has some great ideas.     

Time Highlights:    

7:04 Biggest impact dealers faced on the fixed ops side during COVID    

14:00 The disproportionate balance between marketing efforts for sales and service    

21:00 Video marketing strategy for fixed ops    

32:00 Traditional marketing place for fixed ops in today's landscape    

36:00 Getting your customer base to schedule more appointments    

40:00 Text marketing for the service side of the business    

45:00 Next five years    

How to connect with Owen:    

LinkedIn: https://www.linkedin.com/in/owen-moon/    

Website: FixedOpsDigital.com   

Email: [email protected]   

Mobile: 605.376.0195  

https://foureyes.io/ for partnering with me this season! Together we are helping dealers across the country leverage their website data to more efficiently connect with buyers. You can sign up for a free 60-day trial here   

https://lps.foureyes.io/free-trial?feac=ALL6TT    

Also, don't forget to check out the Dealer Talk podcast on our website and on the following platforms:  

Website: https://dtvms.net/   

Facebook: https://www.facebook.com/Dealertalk/   

Instagram:  https://www.instagram.com/dealertalk/

YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber   

Twitter: https://twitter.com/TalkDealer  

LinkedIn: https://www.linkedin.com/in/herb-r-anderson-mba%F0%9F%8E%99-503546b/     

Thank you for tuning in, and as usual, we will TALK later!