Own It with Ross Seligman

Own It with Ross Seligman

By Ross SeligmanBusiness
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Own It with Ross Seligman episodes

  • Leverage, VAs, and Buying Back Your Time with Tiffany Pantozzi

    What if the biggest bottleneck in your real estate business is you?

    Ross Seligman talks with Tiffany Pantozzi, founder of ALIGN Real Estate and SYNC Virtual Specialists, about building a business that depends less on the owner. Tiffany shares how SOPs, delegation, virtual specialists, personal branding, and AI can help real estate professionals protect their time and create leverage.

    From marketing Shaquille O’Neal’s Isleworth estate to building an AI twin, Tiffany explains how to scale with stronger systems instead of doing everything yourself.

    🎀 Host & Guest

    Host: Ross Seligman

    Founder and Principal Broker of Own It Northwest and host of The Own It Podcast with Ross Seligman.

    Guest: Tiffany Pantozzi

    Founder of ALIGN Real Estate and SYNC Virtual Specialists, former professional performer, and real estate entrepreneur.

    πŸ’‘ What You’ll Learn

    • Build SOPs for easier delegation

    • Use virtual specialists to reclaim your time

    • Turn social media into a virtual resume

    • Build a personal brand beyond the brokerage

    • Use AI without losing authenticity

    • Create systems that reduce burnout

    • Lead with data in luxury real estate

    ❓ Key Questions Answered

    Q: What should an overwhelmed real estate agent systemize first?A: Tiffany Pantozzi recommends documenting repeatable tasks as standard operating procedures. SOPs create instructions that can later be followed by team members, virtual support, or AI.

    Q: How can AI help real estate agents create content faster?A: Tiffany uses an AI twin for educational and informational content and delegates tools such as Higgsfield and ElevenLabs to her team. AI supplements her personal presence rather than fully replacing it.

    Q: How do virtual assistants help scale a real estate business?A: Tiffany delegates operational, marketing, and other labor-intensive work to virtual specialists so she can spend more time directing strategy and growing the business.

    If your business depends on you doing everything, start documenting one task today.

    ⏱️ Chapters

    (00:00) - Hook

    (01:38) - Meet Tiffany Pantozzi

    (04:16) - Leaving the Sports Apparel Business

    (09:51) - Lessons from the NFL & NBA

    (13:53) - Starting a Real Estate Career

    (20:06) - Leaving Compass to Launch ALIGN

    (27:50) - Scaling with Virtual Assistants

    (34:16) - Content That Converts to Business

    (40:13) - Shaq's Isleworth Estate

    (46:20) - Why Contract Knowledge Matters

    (50:41) - Building an AI Twin

    (55:42) - Reinvention, Burnout & Systems

    (59:20) - Build SOPs Before You Burn Out

    (01:01:12) - Final Takeaways & ClosingΒ 

    πŸ’Ό Connect with Tiffany Pantozzi

    🌐 Website β†’ https://alignagents.com/

    πŸ“˜ Facebook β†’ https://www.facebook.com/TiffanyPantozzi/

    πŸ“Έ Instagram β†’ https://www.instagram.com/tiffanypantozzi/

    πŸ”— LinkedIn β†’ https://www.linkedin.com/in/tiffanypantozzi/

    🎧 Follow Ross Seligman

    πŸ“Έ Instagram β†’ https://www.instagram.com/ownitnorthwest/

    πŸ”— LinkedIn β†’ https://www.linkedin.com/in/rossseligman

    πŸ“˜ Facebook β†’ https://www.facebook.com/ownitportland/

    The Own It Podcast with Ross Seligman is sponsored by:

    Sphere Logos β†’ https://www.usesphere.com

    TitleSphere Logos β†’ https://www.titlesphere.io

    Checkmate Promo Logos β†’ http://www.checkmatepromo.com

    10xSearch β†’ https://www.10xsearch.com/ownit

    ⭐ Produced by Icons of Real Estate β†’ https://iconsofrealestate.com/

    #OwnItPodcast #RossSeligman #OwnItNorthwest #PortlandRealEstate #PortlandOregon #MovingToPortland #OregonRealEstate #PDXRealEstate #RealEstateLeadership #PrincipalBroker #WashingtonRealEstate #RealEstatePodcast

    1 hr 3 min
  • Costa Rica Real Estate: Trust Before Scale with Scott Cutter

    What if lasting real estate growth starts with trust before scale?

    πŸŽ™οΈ Host & Guest

    Ross Seligman speaks with Scott Cutter about growing a Costa Rica real estate business through local knowledge, shared values, and community relationships while preserving local character.

    Host: Ross SeligmanFounder and Principal Broker of Own It Northwest and host of The Own It Podcast with Ross Seligman.

    Guest: Scott CutterOwner and co-founder of 2Costa Rica Real Estate, Costa Rica’s largest independent brokerage, and Sales Director at Marina Pez Vela. With over 30 years of local experience and hundreds of millions in career sales, Scott guides clients through Costa Rica real estate investments and luxury developments.

    πŸ’‘ What You’ll Learn

    • 🌴 How Scott recognized opportunity in Costa Rica

    • 🏑 How to align property with lifestyle, family, and legacy goals

    • 🀝 Why local knowledge matters with limited MLS adoption

    • πŸ“ˆ How 2Costa Rica Real Estate grew beyond 50 agents

    • 🧭 How values-based hiring protects company culture

    • πŸ›‘οΈ Why selective expansion strengthens a brokerage

    • βš“ How Marina Pez Vela earned community support

    • ✨ How luxury development can preserve authenticity

    ❓ Key Questions Answered

    Q: How did Scott Cutter build a 50+ agent brokerage in Costa Rica?A: Scott Cutter and his brother Todd grew 2Costa Rica Real Estate through selective hiring, shared values, local relationships, and a long-term commitment to Costa Rican communities.

    Q: What does it take to succeed in Costa Rica real estate?A: Success in Costa Rica real estate requires local knowledge, cultural respect, trusted relationships, and realistic guidance not get-rich-quick promises.

    Q: How can a real estate brokerage scale without losing its culture?A: A brokerage can protect its culture by hiring people who share its values and teaching real estate skills afterward. Scott prioritizes team alignment and reputation over rapid growth.

    Q: What makes real estate development community-centered?A: Community-centered development listens to local concerns, respects cultural identity, and creates value beyond the development’s buyers or investors. Scott discusses this approach through Marina Pez Vela.

    πŸ“£ Take Action

    Building a brokerage, investing abroad, or planning a move? Follow the show for practical real estate leadership and growth insights.

    ⏱️ Chapters

    (00:00) - Intro

    (01:41) - Meet Scott Cutter

    (04:13) - Why Scott Stayed in Costa Rica

    (06:57) - Fear, Opportunity, and a Different Path

    (11:43) - Building 2Costa Rica Real Estate

    (15:13) - Costa Rica Buyers and Market Evolution

    (21:23) - Scaling a 50+ Agent Brokerage

    (25:32) - Hiring for Shared Values

    (29:18) - Marina Pez Vela and Local Buy-In

    (32:17) - Community-Centered Development

    (36:02) - Earning Trust Across Cultures

    (41:12) - Advice to His Younger Self

    (45:05) - How to Connect with Scott Cutter

    πŸ’Ό Connect with Scott Cutter

    🌐 Website β†’ https://www.2costaricarealestate.com/

    πŸ“˜ Facebook β†’ https://www.facebook.com/scott.cutter

    πŸ“Έ Instagram β†’ https://www.instagram.com/cutter.scott/

    πŸ”— Threads β†’ https://www.threads.com/@cutter.scott

    🎧 Follow Ross Seligman

    πŸ“Έ Instagram β†’ https://www.instagram.com/ownitnorthwest/

    πŸ”— LinkedIn β†’ https://www.linkedin.com/in/rossseligman

    πŸ“˜ Facebook β†’ https://www.facebook.com/ownitportland/

    The Own It Podcast with Ross Seligman is sponsored by:

    Sphere Logos β†’ https://www.usesphere.com

    TitleSphere Logos β†’ https://www.titlesphere.ioCheckmate Promo Logos β†’ http://www.checkmatepromo.com

    10xSearch β†’ https://www.10xsearch.com/ownit

    ⭐ Produced by Icons of Real Estate β†’ https://iconsofrealestate.com/

    #TheOwnItPodcastWithRossSeligman #RossSeligman #OwnItNorthwest #ScottCutter #CostaRicaRealEstate #MarinaPezVela #RealEstateLeadership #RealEstateBusinessPodcast #RealEstateInvesting

    47 min
  • How a Real Estate Team Closed $450M Through Relationships

    What if long-term relationshipsβ€”not aggressive sales tacticsβ€”are what build a $450M real estate team?

    Ross Seligman talks with Allison Richards, founder and principal of the Richards Group at Compass 30A, about the relationship-based philosophy behind more than $450 million in sales since 2020. Nearly half of that business has come from referrals and repeat clients.

    The conversation covers AI visibility through ChatGPT, Claude, and Perplexity, team building, CRM systems, feeder-market referrals, wellness, personal energy, and creating a real estate business that supports both success and quality of life.

    🎧 Hosted by: Ross Seligman

    πŸ‘€ Guest

    🏑 Allison Richards β€” Founder and Principal, Richards Group at Compass 30A

    Allison Richards is the Founder and Principal of The Richards Group at Compass 30A, a top-performing luxury real estate team serving Florida’s Emerald Coast. With over 25 years of local experience, she combines deep market expertise with design and staging insights to guide buyers and sellers through high-end primary residences, second homes, and investment properties. Allison is also a recipient of the 2026 REALM CROWN Award.

    πŸ’‘ What You’ll Learn

    βœ”οΈ Why long-term client relationships are more valuable than one-time transactions

    βœ”οΈ How ChatGPT, Claude, and Perplexity are changing real estate visibility

    βœ”οΈ How Allison uses a 10-touch-a-day strategy and CRM systems to stay connected

    βœ”οΈ Why calculating your hourly value helps you delegate the right tasks

    βœ”οΈ How feeder markets can create new referral opportunities

    βœ”οΈ Why energy, recovery, and personal boundaries matter in real estate

    βœ”οΈ How wellness spaces and lifestyle-focused communities are influencing luxury buyers

    🎧 Listen now for a thoughtful conversation about relationships, wellness, and building a more sustainable real estate business.

    πŸ’Ό Connect with Allison Richards

    🌐 Website β†’ https://allisonrichards30a.com/

    πŸ“˜ Facebook β†’ https://www.facebook.com/allisonrichards30a

    πŸ“Έ Instagram β†’ https://www.instagram.com/allisonrichards30a?utm_source=qr

    πŸ”— LinkedIn β†’ https://www.linkedin.com/in/allisonrichards30a/

    🎧 Follow Ross Seligman

    πŸ“Έ Instagram β†’ https://www.instagram.com/ownitnorthwest/

    πŸ”— LinkedIn β†’ https://www.linkedin.com/in/rossseligman

    πŸ“˜ Facebook β†’ https://www.facebook.com/ownitportland/

    The Own It Podcast with Ross Seligman is sponsored by:

    Sphere Logos β†’ https://www.usesphere.com

    TitleSphere Logos β†’ https://www.titlesphere.io

    Checkmate Promo Logos β†’ http://www.checkmatepromo.com

    10xSearch β†’ https://www.10xsearch.com/ownit

    ⭐ Produced by Icons of Real Estate β†’ https://iconsofrealestate.com/

    #RealEstate #LuxuryRealEstate #30A #WellnessRealEstate #AllisonRichards #Compass #RealEstateAgent #OwnItPodcast

    47 min
  • How a $450M Career Was Built on Telling Clients the Truth

    What if being the "only honest used car salesman" was the best sales strategy in real estate? Ross Seligman talks with Julie Grace Burke, founder of Team JGB at Compass and a top-20 Greenwich, CT luxury agent, about the philosophy behind $450M+ in career sales, why she avoids bidding wars, and why the industry's barrier to entry is too low.Β 

    🎧 Hosted by: Ross Seligman 

    πŸ‘€ Guest:🏑 Julie Grace Burke - Founder, Team JGB at CompassΒ 

    Julie Grace Burke is the Founder of TeamJGB at Compass and a top-20 Greenwich luxury real estate agent with over two decades of local experience. With a professional background in public relations, she combines market strategy, negotiation, and deep community roots to guide high-end buyers and sellers across Connecticut.

    πŸ’‘ What You'll Learn:

    βœ”οΈ What "disarming honesty" means in high-stakes negotiations

    βœ”οΈ Why she avoids "highest and best" bidding wars

    βœ”οΈ The succession idea three agents turned down β€” and what she built instead

    βœ”οΈ Why the real estate license bar is dangerously low

    βœ”οΈ Why reputation matters more than license

    🎧 Listen now for a refreshingly honest take on what actually builds a lasting real estate career.

    πŸ’Ό Connect with Julie Grace Burke:

    🌐 Website β†’ http://teamjgb.com/

    πŸ“˜ Facebook β†’ https://www.facebook.com/juliegraceburke/

    πŸ“Έ Instagram β†’ https://www.instagram.com/juliegraceburke/?hl=en

    πŸ”— LinkedIn β†’ https://www.linkedin.com/in/julie-grace-burke-17261812

    🎧 Follow Ross Seligman:

    πŸ“Έ Instagram β†’ https://www.instagram.com/ownitnorthwest/

    πŸ”— LinkedIn β†’ https://www.linkedin.com/in/rossseligman

    πŸ“˜ Facebook β†’ https://www.facebook.com/ownitportland/

    The Own It Podcast with Ross Seligman is sponsored by:

    Sphere Logos β†’ https://www.usesphere.com

    TitleSphere Logos β†’ https://www.titlesphere.io

    Checkmate Promo Logos β†’ http://www.checkmatepromo.com

    10xsearch.com

    logo β†’ https://www.10xsearch.com/ownit

    ⭐ Produced by Icons of Real Estate - https://iconsofrealestate.com/

    #RealEstate #LuxuryRealEstate #Greenwich #Connecticut #TeamJGB #Compass #RealEstateAgent #OwnItPodcast

    56 min
  • From $400M in Sales to Starting Over | Darlene Streit

    ✨ Join Host Ross Seligman on The Own It Podcast as he sits down with Darlene Streit, a top-producing real estate professional who built an extraordinary business in Santa Fe before starting over in Palm Beach.

    πŸŽ™ In this episode, you'll learn:

    βœ”οΈ How Darlene transitioned from real estate investor to agent

    βœ”οΈ How she built a top-performing business in a small market

    βœ”οΈ Why psychology and emotional intelligence matter in real estate

    βœ”οΈ Why listening to clients is critical to long-term success

    βœ”οΈ Why getting the right price matters more than simply increasing marketing

    βœ”οΈ How Darlene rebuilt her business after moving to Palm Beach

    βœ”οΈ Why telling clients the truth is more important than being liked

    βœ”οΈ Why showing up and answering the phone can make all the difference

    🎧 HOSTED BY: Ross Seligman

    πŸ‘€ GUEST: Darlene Streit – Real Estate Professional

    Darlene Streit is a Senior Global Real Estate Advisor with The Corcoran Group in South Florida. Ranked in the top 0.5% of agents nationwide with over $2.75 billion in career sales, she leverages 25+ years of experience and deep local connections to deliver exceptional, discreet service in the luxury real estate market.

    πŸ’Ž If you want to learn how a top real estate professional built a successful business, started over in a new market, and developed her career through honesty, persistence, and genuine client relationships, this episode is for you.

    _____________

    Connect with Darlene Streit:

    Website β†’ http://darlenestreit.com/

    Instagram β†’ https://www.instagram.com/darlenestreit/

    Facebook β†’ https://www.facebook.com/darlenestreitsouthfloridarealestate

    LinkedIn β†’Β  https://www.linkedin.com/in/darlenestreitΒ 

    🎧 Follow Ross Seligman:

    πŸ“Έ Instagram β†’ https://www.instagram.com/ownitnorthwest/

    πŸ’Ό LinkedIn β†’ https://www.linkedin.com/in/rossseligman

    πŸ“˜ Facebook β†’ https://www.facebook.com/ownitportland/

    The Own It Podcast with Ross Seligman is sponsored by:

    Sphere Logos β†’ https://www.usesphere.com

    TitleSphere Logos β†’ https://www.titlesphere.io

    Checkmate Promo Logos β†’ http://www.checkmatepromo.com

    10xsearch.com logo β†’ https://www.10xsearch.com/ownit

    ⭐ Produced by Icons of Real Estate - https://iconsofrealestate.com/

    πŸ”– Don’t Forget to LIKE πŸ‘, SUBSCRIBE πŸ”” & COMMENT πŸ’¬ Below!

    33 min
  • Selling Taylor Swift's Studio & Spotting Fake Buyers with Jamie Parsons

    How do you verify a buyer for a $33M penthouse, and what happens when a seller dies hours before closing? Jamie Parsons shares her wildest stories.

    Jamie Parsons of Compass Tennessee handles the ultra-luxury market in Nashville, Franklin, and Leipers Fork. From holding the $24M listing for Dark Horse Studio to managing the record-setting Four Seasons Penthouse, Jamie operates at the top of the game as a solo agent. She joins Ross Seligman to discuss preserving legacy farmland, dealing with fake luxury buyers, and navigating deals that involve probate or moving unmarked graves.

    🎧 Hosted by: Ross Seligman

    🎀 Featuring: Jamie Parsons

    Jamie Parsons brings over three decades of elite real estate experience to Middle Tennessee. Specializing in luxury land, farms, and high-end residential properties across Nashville, Brentwood, and Franklin, she is known for her hands-on, white-glove service. Drawing on deep market expertise and investment experience, Jamie provides a strategic, personalized advantage for discerning buyers and sellers.Β 

    πŸ’‘ What You’ll Learn in This Episode:

    βœ” Turning a passion for open houses into a 30-year career

    βœ” Preserving the legacy and land of historic Tennessee farms

    βœ” Managing a solo business at the ultra-luxury price point

    βœ” Spotting fake buyers and verifying proof of funds

    βœ” Navigating the chaos of a seller passing away during escrow

    βœ” Handling the discovery of unmarked graves on a property

    βœ” Using AI to estimate house flipping costs effectively

    Connect with Jamie Parsons:

    Website β†’ https://jamie-parsons.com

    Instagram β†’Β  https://www.instagram.com/jamse3Β 

    🎧 Follow Ross Seligman:

    πŸ“Έ Instagram β†’ https://www.instagram.com/ownitnorthwest/

    πŸ’Ό LinkedIn β†’ https://www.linkedin.com/in/rossseligman

    πŸ“˜ Facebook β†’ https://www.facebook.com/ownitportland/

    The Own It Podcast with Ross Seligman is sponsored by:

    Sphere Logos β†’ https://www.usesphere.com

    TitleSphere Logos β†’ https://www.titlesphere.io

    Checkmate Promo Logos β†’ http://www.checkmatepromo.com

    10xsearch.com logo β†’ https://www.10xsearch.com/ownit

    ⭐ Produced by Icons of Real Estate - https://iconsofrealestate.com/

    πŸ”– Don’t Forget to LIKE πŸ‘, SUBSCRIBE πŸ”” & COMMENT πŸ’¬ Below!

    #LuxuryRealEstate #NashvilleRealEstate #HouseFlipping #RealEstateAgent #CompassRealEstate #LeipersFork #DarkHorseStudio #PropertyInvestment #RealEstateStories #SoloAgent #RossSeligman #JamieParson

    47 min
  • Adam Brawer on Storytelling, Spirituality, and Luxury Real Estate

    Do you sell houses, or do you sell the dream? Discover how to use storytelling and manifestation to dominate luxury real estate.

    Ross Seligman sits down with Los Angeles luxury real estate agent Adam Brawer to explore his extraordinary pivot from Hollywood film production to high-end real estate. Adam reveals how he uses cinematic storytelling to sell properties, why daily meditation helped him land a 75-acre private island listing in Fiji, and how leaning into radical authenticity has transformed his business.

    🎧 Hosted by: Ross Seligman

    🎀 Featuring: Adam Brawer

    Adam Brawer is a Los Angeles residential real estate expert with two decades of experience. A former film producer, he leverages his entertainment background and storytelling skills to market properties with a unique Hollywood flair. Known as "The Spiritual Realtor," Adam combines a highly personalized approach with holistic practices to expertly guide buyers, sellers, and investors.

    πŸ’‘ What You’ll Learn in This Episode:

    βœ” Transitioning from a toxic industry into a thriving real estate career

    βœ” Leveraging storytelling skills to guide buyers and close deals

    βœ” Setting yourself apart at listing appointments with memorable pre-marketing

    βœ” Manifesting massive opportunities, like listing a private island in Fiji, through daily meditation

    βœ” Breaking into the luxury market by authentically socializing with high-net-worth individuals

    βœ” Protecting your reputation and energy by confidently saying no to unaligned clients

    βœ” Navigating difficult conversations with sellers about pricing and property staging

    Connect with Adam Brawer:

    🌐 Website β†’ https://adambrawerestates.com/about

    πŸ“Έ Instagram β†’ https://www.instagram.com/adambrawer/

    🎧 Follow Ross Seligman:

    πŸ“Έ Instagram β†’ https://www.instagram.com/ownitnorthwest/

    πŸ’Ό LinkedIn β†’ https://www.linkedin.com/in/rossseligman

    πŸ“˜ Facebook β†’ https://www.facebook.com/ownitportland/

    The Own It Podcast with Ross Seligman is sponsored by:

    Sphere Logos β†’ https://www.usesphere.com

    TitleSphere Logos β†’ https://www.titlesphere.io

    Checkmate Promo Logos β†’ http://www.checkmatepromo.com

    10xsearch.com logo β†’ https://www.10xsearch.com/ownit

    ⭐ Produced by Icons of Real Estate - https://iconsofrealestate.com/

    πŸ”– Don’t Forget to LIKE πŸ‘, SUBSCRIBE πŸ”” & COMMENT πŸ’¬ Below!

    #RealEstateInvesting #LuxuryRealEstate #AdamBrawer #RossSeligman #TheOwnItPodcast #PropertyMarketing #Manifestation #LosAngelesRealEstate #RealEstateAgent

    1 hr
  • Stop Building a High-Labor Job

    Are you running a successful business, or did you just build yourself a high-labor job that consumes your entire life?

    After two decades and over a thousand transactions, host Ross Seligman realized a brutal truth about the real estate industry: it isn't the job that burns you out, it's the lack of systems. In this inaugural episode of the Own It Podcast, Ross breaks down the dangerous reality of building a high-labor job instead of a true business, and how success can quickly consume your life if you aren't prepared. Tired of the same generic cheerleading and economic predictions that rarely come true, Ross explains why he created a show focused entirely on the actual mechanics of running a successful operation. From real profit and loss statements to the hidden leverage points Silicon Valley won't sell you, this episode sets the stage for a practical, fluff-free look at what top performers are really doing behind the scenes.

    🎧 Hosted by: Ross Seligman

    🎀 Featuring:

    Ross Seligman is a veteran real estate professional with 21 years of industry experience and over a thousand completed transactions. Having navigated extreme market success, personal burnout, and significant life transitions, he created the Own It Podcast to help agents, operators, and entrepreneurs build sustainable systems, master decision-making psychology, and transition from working a high-labor job to owning a true business.

    πŸ’‘ What You’ll Learn in This Episode:

    βœ” Identifying the critical difference between a true business and a high-labor job.

    βœ” Building the mechanical systems that let your operations run without your constant supervision.

    βœ” Applying the psychology of decision-making to understand how your clients truly operate.

    βœ” Mastering the hidden tech, workflows, and leverage points that create actual freedom.

    βœ” Developing the subconscious habits that allow top performers to outpace the competition.

    βœ” Rewriting your life's narrative to aggressively pursue the path that brings you genuine fulfillment.

    🎧 Follow Ross:

    πŸ“Έ Instagram β†’ https://www.instagram.com/ownitnorthwest/

    πŸ’Ό LinkedIn β†’ https://www.linkedin.com/in/rossseligman

    πŸ“˜ Facebook β†’ https://www.facebook.com/ownitportland/

    ⭐ Produced by Icons of Real Estate - https://iconsofrealestate.com/

    πŸ”– Don’t Forget to LIKE πŸ‘, SUBSCRIBE πŸ”” & COMMENT πŸ’¬ Below!

    #OwnItPodcast #RossSeligman #RealEstateSystems #BusinessMechanics #DecisionPsychology #HighLaborJob #RealEstateLeverage #EntrepreneurMindset

    6 min
  • Intro

    Own It with Ross Seligman is a business, leadership, and real estate podcast for professionals who want to operate at a higher level. Ross speaks with top agents, entrepreneurs, investors, executives, and local leaders about growth, leadership, technology, referrals, client experience, team building, and lasting success. Each episode delivers a sharper perspective, better question, or practical insight you can apply immediately.

    1 min

About Own It with Ross Seligman

From the publisher's feed

Own It with Ross Seligman is a business, leadership, and real estate podcast for professionals who want to operate at a higher level. Ross speaks with top agents, entrepreneurs, investors, executives,…