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Every leader wants to take action when something goes wrong. But what if you're fixing the wrong problem?
In this episode, Jerry Caldwell, President of Bristol Motor Speedway, joins me to explore how leaders can identify root causes, avoid surface-level fixes, and ask better questions to solve the problems that actually matter.
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⏱️ Episode Highlights
[02:02] Symptoms vs. Root Cause: Why solving the wrong problem wastes time and effort.
[04:14] The Chariot Race: Preston's Coca-Cola story and the lesson about targeting the real problem.
[10:21] Meet Jerry Caldwell: How Jerry went from intern to President of Bristol Motor Speedway.
[12:40] Solving the Wrong Problem: Jerry's first season as General Manager and the lesson he learned from it.
[15:53] The Internal Shift: How Jerry discovered the real problem started with his own leadership mindset.
[18:14] Wise Counsel Over Solo Analysis: Why trusted advisors can help leaders see what they miss on their own.
[21:36] Whack-a-Mole: Why some problems keep returning in different forms.
[23:26] The Most Expensive Band-Aid: How hiring the wrong person can become a costly surface-level solution.
[26:12] Are We Solving the Right Problem?: The question that helps Jerry's team get unstuck.
[28:09] Feed Yourself First: The advice Bruton Smith gave Jerry that continues to shape his leadership.
[31:16] The Pharisees and the Manicured Grave: A lesson from Matthew 23 about focusing on what's happening beneath the surface.
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Links & Resources Mentioned
• Discipled Leader Apprenticeship: https://prestonpoore.com/
• Discipled Leader Book: https://prestonpoore.com/books-by-preston/
• How is Greater Than What Book: https://prestonpoore.com/book/
• About Preston: https://prestonpoore.com/about-preston_poore/
• Bristol Motor Speedway: https://www.bristolmotorspeedway.com
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Connect With Me
LinkedIn: https://www.linkedin.com/in/prestonpoore/
Facebook: https://www.facebook.com/PoorePreston
Instagram: https://www.instagram.com/prestonpoore1/
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Closing Thoughts
If today's episode hit home, share it with someone who needs to hear it. Like, comment, and leave a review to help more people discover the show.
Peace out. Be a rock star.
About Preston Poore
Preston Poore is a former Coca-Cola executive who practices what he preaches. He uses his wealth of hard-earned experience in the corporate arena to help emerging leaders and millennials reach their potential—all while staying true to his values, purpose, and goals.
Preston is a Certified Maxwell Leadership Team Keynote Speaker, Facilitator, Trainer, and Executive Coach. Through his books, How Is Greater Than What, Discipled Leader (2022 Selah Awards Nonfiction Book of the Year) and 21 Days to Sound Decision Making, his blog, and podcast, he seeks to help people become redemptive influences in their workplaces and live more fulfilling lives.
Learn more about Preston Poore & Associates: https://prestonpoore.com
Work with Preston or invite him to speak: https://prestonpoore.com/leadership-development-services/
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