In this episode, we had Tayo Oviosu, the CEO of Paga, who broke down the business behind the fintech company.

We discussed Paga's progress over the years, from simplifying payments to digitizing cash transactions and providing financial services to everyday people.

We also talked about Paga's go-to-market strategy in Nigeria, which combines offline and online channels.

Tayo shared some interesting facts and figures about Paga, including reaching ₦1 trillion annual total processed value (TPV) for the first time in 2021, with plans to double that by 2023.

He also shared valuable lessons learned from more than a decade of running a business and building financial products.

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Timestamp

00:00 - 00:37 Intro

00:38 - 04:00 Stories from the trenches

04:01 - 05:15 Importance of good relationship with coworkers

05:16 - 08:09 What is Paga and how has it evolved over the years

08:10 - 15:00 What the first launch with Paga was like

15:01 - 17:47 How frequently Paga released products/pushed things to production

17:48 - 18:59 Building Micro-Services

19:00 - 22:55 Evolution of business model

22:56 - 28:50 Competitors and their adoption of the agency banking model

28:51 - 31:00 Processing 7 Trillion Naira in a year

31:01 - 32:45 How much margin they had to reduce for growth

32:46 - 34:38 Technology Inflection Point that unleashed the barrage of retail agency banking

34:39 - 39:11 Can the market support all the businesses that leverage retail agency banking

39:12 - 42:05 How to get started with a retail agency banking

42:06 - 42:45 Could an agency banking be built using Paga

42:46 - 44:23 Customer Acquisition Cost and agent commission

44:24 - 45:15 At what point will an idiot be able to run Paga

45:16 - 45:55 Outro