In this episode, Paige and I explore leading high performing frontline teams through a pandemic and her approach to managing challenging conversations with our members. We also cover what it was like for her to leave RAC and return 'home', how she keeps connection at the centre of her leadership, and how she's learned from making mistakes in her 6 years at RAC. We can learn a lot from our frontline teams, and there are plenty of gems in this conversation with Paige.