Welcome back to the palliative care program spotlight. In this episode, we're talking about the challenges of growing and sustaining a palliative care program in the community setting. Our guest is Nancy Jackson—Director of Community Development for Home Hospice of Grayson County in Sherman, TX. In our conversation, Nancy discusses the needs assessment process, building a business model, and partnering up with like-minded organizations to help start a palliative care program in the community.