Panera Bread president Blaine Hurst joins the podcast to talk about how America’s ninth largest restaurant chain has made a commitment to “clean food” and to innovating the restaurant experience.

Listen to this episode to learn:

● What it took for Panera to reformulate 120+ ingredients to be free of artificial additives

● Why the restaurant experience hinges on the “desire-to-friction ratio”

● How technology is an intermediary between speed and joy