The work of a Quality Warrior is much more than the Quality and Continuous Improvement tools like Failure Modes and Effects Analysis, Design of Experiments, process behavior charting, and problem solving, to list a few.

The Stages of Change model developed by James Prochaska, John Norcross, and Carlo DiClemente for the treatment of addictions provides a very useful guide for those of us in Quality and Continuous Improvement. We are attempting to guide change efforts constantly.

Books and Blogs referenced in the episode:

Harvard Health Blog What is Addiction? Published September 12, 2021

"Changing for Good" book

ISBN-10 ‏ : ‎ 038072572X ISBN-13 ‏ : ‎ 978-0380725724

Authors: James Prochaska, John Norcross, Carlo DiClemente

This book is for a general audience to explain the Stages of Change model that the authors developed. It is very easy to read and filled with useful information.

"The High Velocity Edge" book

ISBN-13: 978-0-07-174141-5

Author: Steven J. Spear

This book explores the traits and practices of organizations that outperform their peers. He looks at for-profit companies as well as non-profit and government organizations. This is a well-written book and is also easy to read.

Betty Ford is referenced in the episode. Below is a link to the Wikipedia page about her.

Betty Ford wikipedia page

You can contact the host Keith Fong at the www.wayofthequalitywarrior.com website