The Association Podcast welcomes back Wes Trochlil to the show for a great conversation about holes in the association market. In part 1 of the conversation, we get into the importance of training and ongoing professional development in the association industry and the challenges of implementing new software. We also discuss the effectiveness of the "train the trainer" model, the importance of continuous improvement and investment in software systems, and the concept of "guardrails" in project management and budgeting, emphasizing the need for clear boundaries and effective communication.